Hosting, handled
Your site needs somewhere to live, kept online and configured properly. That's part of the plan, not a separate bill you have to chase or a renewal you forget about until the site quietly goes down.
/website care plans
A website care plan for the site you already have
Your website went live, and then life happened. A website care plan is what keeps it fast, secure, current and working while you get on with running the business it was built for. No ticket queue, no guessing what's wrong: one developer who built it, watches it, and fixes what needs fixing before it costs you a customer.
what's included
What a website care plan actually covers
This is the concept. For the technical checklist behind it, see website maintenance services.
Security that doesn't wait for a break-in
The software behind a modern website needs patching, the same way a phone needs updates. A care plan means that happens on a schedule, before an out of date plugin becomes the door someone walks through.
Content changes, made for you
New prices, a new team photo, a closing date over the holidays: small changes that pile up and never get done if you have to learn code first. Send the update through, it gets made.
Speed and small improvements, ongoing
Every image and script added to a site slows it down a little. A care plan means someone is watching that trend and trimming it back, plus small conversion improvements as your business changes.
left alone
What happens to a website nobody touches
A website isn't a brochure you print once. It's software, and software left alone doesn't stay still, it slides. See how your own site scores with the free Website Grader.
It gets slower
Unoptimised images, extra scripts and a server nobody's reviewing add up quietly. A site that loaded in a blink at launch can cross the line where visitors start leaving before it finishes loading.
It gets less safe
The internet keeps finding new ways in. A site frozen at its launch-day version is an easy target, not because anyone's watching it specifically, but because nobody's watching it at all.
It gets stale, and it gets outranked
Visitors and search engines both notice a site that hasn't changed in years: old prices, an old team, a copyright date nobody updated. A competitor who keeps updating theirs moves up while yours stands still.
who answers the phone
One developer, not a ticket queue
You get Lance directly, not a rotating support desk reading from a script.
You talk to the person who built it
No first-line support reading from a script, no re-explaining your site to someone new every time. The person who hand-coded it is the person who answers when something needs doing.
A reply within one working day
WhatsApp or email, whichever you prefer. You'll hear back within one working day, wherever in the world you happen to be writing from, no chasing required and no ticket number to remember.
You own the website, always
A care plan pays for the work, not for the right to keep your own site: it's yours outright from day one. One real build, a luxury nail salon site, has simply been taking bookings for nearly three years since it launched.
working across the world
A care plan that works from any country, any time zone
CodeSketch is based in East London, South Africa, and works with clients worldwide, quoted in your own currency.
Quoted in your currency
A strong dollar, pound or euro tends to go further here than it would with a local agency. Every quote for a care plan is given in your currency, not converted at checkout.
Workable timezone overlap
South Africa sits close to UK and European working hours, so there's a real overlap in the day. Messages from the US or Australia get picked up and answered without a multi-day wait.
Hand-coded, not templated
Every CodeSketch site is designed and coded line by line: no Wix, no page builder, no AI-generated template, so nothing about it rides on a platform subscription. See what that means at hand-coded versus website builders.
asked all the time
Website care plan questions, answered straight
/Q1 · What is a website care plan
An ongoing service that covers hosting, security patching, content updates, speed and small improvements for a predictable monthly amount, instead of leaving those jobs undone or paying per fix whenever something breaks.
/Q2 · Is a website care plan worth it
If your website brings in enquiries or bookings, generally yes: a slow, insecure or outdated site quietly loses you customers before you notice. A care plan is cheaper than losing that trade, or rebuilding after neglect.
/Q3 · How is a care plan different from web hosting
Hosting just keeps the site online. A care plan includes hosting plus someone actively watching security, speed, content and improvements, the ongoing work hosting alone was never set up to cover.
/Q4 · Do I need a care plan if my site never seems to break
Most decline is invisible until it isn't: a slow load time, an outdated plugin, a page a competitor now outranks. A care plan catches those before a visitor, or Google, notices for you.
/Q5 · Can I cancel a website care plan
Yes. Terms are set out in writing before you sign anything, and there's no fixed contract trapping you in. Ask what a plan for your specific site would involve via the contact page, no obligation either way.
the rest of the family
If you are comparing your options
Same service, four different questions. Start wherever your question actually is.
Most site decay happens quietly. The sooner a care plan starts, the less there is to fix.
Keep the site you already paid for working
One developer, one monthly plan, no surprises.